Client Servicing

Job Description

The Client Servicing Executive performs the following roles:

  • Prospect relentlessly to build pipeline and build strong personal relationships with prospects
  • Deliver sales pitch, demo, presentation and proposal to potential clients
  • Create reliable forecasts and be completely transparent with management on the pipeline status
  • Close new business consistently at or above quota level
  • Provide Courseplay training to clients
  • Follow up regularly with existing clients to ensure they are happy
  • Create case-studies of client success stories
  • Invest in colleagues and give coaching and advice when you see an opportunity for improvement
  • Listen to the needs of the market and share insights with product and marketing teams
  • Some travel required

Ideal candidates for this position should possess some or all of the qualities below:

  • Experience in selling IT or SaaS solutions
  • Analyzing, calculating and reasoning a situation effectively
  • Establishing credibility and being decisive
  • Getting along with diverse personalities easily
  • Handling deadlines and responsibility
  • Possessing a sharp eye for detail
  • Possessing superior presentation skills
  • Speaking and writing clearly and correctly
  • Ability to manage a large number of prospect situations simultaneously
  • Positioning company products against direct and indirect competitors

Work Experience: 2 to 3 years

Experience with B2B, SaaS, enterprise software, e-learning companies preferred