Aviation Training

Aviation Companies and Airlines Reduce Training Costs and Automate Compliance with Courseplay

The Aviation sector needs a scalable training automation solution now more than ever before to reduce their costs in a tough market

Pain Points

• Training is a regulatory requirement and comprises of >30% of OpEx
• Low cost carriers in India currently undergoing a price war
• Costs have been rising for the last 10 years with fuel costs experiencing unpredictable volatility
• Recurrent training must occur every 3-36 months for every employee
  in an airline
• Complicated logistics and management of training programs
• Scattered workforce around the country
• High transportation costs of training

Technology Challenges

• Different departments often operate separately even though they train the same employees, often leading to fragmented and decentralized records
• Reminders for refresher courses must be manually set, adding to the workload of the training staff
• Different methods of training, including videos, slides and assessments
• Feedback is recorded on paper forms, requiring hours of effort to collate and analyse data, at the same time increasing the effort to provide accurate records to the regulator

Solution

• Mobile learning with micro learning modules
• Engaging content like interactive SCORM and video
• 360-degree feedback for ground level insight using chatbot
• Regular quizzes and refresher modules
• State of the art cloud platform with regulator approved information security
• Training automation to save time and effort
• Daily training reminders and automated email updates

Recommendations

• Approve and use the mobile learning app
• Upload micro learning modules
• Use more interactive (SCORM) modules, surveys, videos and quizzes
• Courseplay team can assist with content solutions
• Utilize the Chatbot app for 360 feedback and engagement
• Use the skills, gamification and performance tracking features of Courseplay