Aviation Companies and Airlines Reduce Training Costs and Automate Compliance with Courseplay
The Aviation sector needs a scalable training automation solution now more than ever before to reduce their costs in a tough market
Pain Points
- Training is a regulatory requirement and comprises of >30% of OpEx
- Low cost carriers in India currently undergoing a price war
- Costs have been rising for the last 10 years with fuel costs experiencing unpredictable volatility
- Recurrent training must occur every 3-36 months for every employee
in an airline - Complicated logistics and management of training programs
- Scattered workforce around the country
- High transportation costs of training
Technology Challenges
- Different departments often operate separately even though they train the same employees, often leading to fragmented and decentralized records
- Reminders for refresher courses must be manually set, adding to the workload of the training staff
- Different methods of training, including videos, slides and assessments
- Feedback is recorded on paper forms, requiring hours of effort to collate and analyse data, at the same time increasing the effort to provide accurate records to the regulator
Solution
- Mobile learning with micro learning modules
- Engaging content like interactive SCORM and video
- 360-degree feedback for ground level insight using chatbot
- Regular quizzes and refresher modules
- State of the art cloud platform with regulator approved information security
- Training automation to save time and effort
- Daily training reminders and automated email updates
Recommendations
- Approve and use the mobile learning app
- Upload micro learning modules
- Use more interactive (SCORM) modules, surveys, videos and quizzes
- Courseplay team can assist with content solutions
- Utilize the Chatbot app for 360 feedback and engagement
- Use the skills, gamification and performance tracking features of Courseplay

Easy to use, faster to present, and can be accessed anywhere. Courseplay has helped our organization ease compliance requirements.
– Chinmay M, Quality Management