A rich learning experience for frontline and enterprise learners
Our mission is to help employees be better at their job
Performance Management System
Courseplay enables performance tracking for both employees and managers by allowing the setting of clear, measurable goals and facilitating progress monitoring and regular feedback. Its PMS streamlines the review process, ensuring timely and accurate evaluations. By collecting feedback from peers, managers, and subordinates, Courseplay provides a comprehensive view of employee performance, using this data to deliver more precise learning recommendations.
Ticket Management System
Streamlines communication and problem-solving between employees and the learning & development team. Employees can submit, track, and receive updates on requests or issues, while the system categorizes and routes tickets for efficient resolution. An integrated knowledge base provides quick access to common inquiries and manages service-level agreements to ensure timely responses. Centralizing communication and issue resolution, enhances operational efficiency, reduces response times, and improves the employee learning experience.
Chatbot
Courseplay’s AI-powered chatbot enhances the learning experience by delivering personalized, instant responses to employee inquiries about course content, assignments, or learning resources. It provides real-time answers, recommends relevant courses based on learning history and preferences, and offers troubleshooting assistance for platform-related issues. The chatbot is a valuable tool that supports learners, boosts engagement, and streamlines the learning process for greater efficiency and satisfaction.