Frontline employees are the backbone of any organization. They are the ones who interact with customers, provide products and services, and keep the business running smoothly. However, frontline employees often have limited training and resources, which can lead to mistakes, inefficiencies, and customer dissatisfaction. Courseplay helps frontline teams be better at their jobs by providing a number of tailored solutions.
Offer multilingual content in more than 100+ languages. Allow learners to choose their preferred language and even make all the labels on the app change with the click of a button. Content is compressed to make it easy to download in low network areas and allow learners to save content for offline usage in case they need access in no-network areas.
Learning should be fun!
Frontline audiences need to be engaged for better learning outcomes. Offer game-based learning programs to your audience and make learning fun! Leaderboards, points, badges and levels allow healthy competition in the workplace.
Allow managers to coach their teams at scale for more accurate skill gap analysis for the entire frontline workforce, allowing for personalized learning recommendations and better analytics about organizational skill gaps.
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